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Who is Manipulating Facebook? - Smarter Every Day 215

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Thank you Facebook for being so open to this discussion. Thanks to ExpressVPN for sponsoring this series. Get 3 months free with 12-month plan at https://www.expressvpn.com/smarter Click here if you're interested in subscribing: http://bit.ly/Subscribe2SED ⇊ Click below for more links! ⇊ Click below for more links! ⇊ An update to about my barber's instagram account. It has been taken down. It's possible the username has been changed. We're not sure at this point if Facebook took it down, but it is no longer communicating with people in the community. This is the third video in a Smarter Every Day series on social media manipulation. Manipulating the YouTube algorithm: https://www.youtube.com/watch?v=1PGm8LslEb4 Twitter Platform Manipulation https://www.youtube.com/watch?v=V-1RhQ1uuQ4 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ GET SMARTER SECTION Facebook statements on the Internet Research Agency: https://newsroom.fb.com/news/2018/04/authenticity-matters/ Mark Zuckerberg: https://www.washingtonpost.com/opinions/mark-zuckerberg-the-internet-needs-new-rules-lets-start-in-these-four-areas/2019/03/29/9e6f0504-521a-11e9-a3f7-78b7525a8d5f_story.html?utm_term=.fe93ab549667 Follow NATO Strategic Communication Centre of Excellence : https://twitter.com/STRATCOMCOE Check out "Robotrolling" https://www.stratcomcoe.org/robotrolling-20191 NATO (Our interview took place on NATO's 70th birthday). https://en.wikipedia.org/wiki/NATO Renée Diresta is a Mozilla Fellow in Media, Misinformation, and Trust, where she researches unintended consequences of algorithms and works towards helping machines make better decisions. Renee also writes about disinformation and the changing face of information war — check out her essay “The Digital Maginot Line” (https://www.ribbonfarm.com/2018/11/28/the-digital-maginot-line) — and is a contributor to Wired Ideas (https://www.wired.com/author/renee-diresta). ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Tweet Ideas to me at: http://twitter.com/smartereveryday Smarter Every Day on Facebook https://www.facebook.com/SmarterEveryDay Smarter Every Day on Patreon http://www.patreon.com/smartereveryday Smarter Every Day On Instagram http://www.instagram.com/smartereveryday Smarter Every Day SubReddit http://www.reddit.com/r/smartereveryday Ambiance, audio and musicy things by: Gordon McGladdery https://www.ashellinthepit.com/ http://ashellinthepit.bandcamp.com/ If you feel like this video was worth your time and added value to your life, please SHARE THE VIDEO! If you REALLY liked it, feel free to pitch a few dollars Smarter Every Day by becoming a Patron. http://www.patreon.com/smartereveryday Warm Regards, Destin
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Text Comments (4110)
SmarterEveryDay (2 months ago)
This is the third video in a series I'm doing on social media manipulation. Facebook is an extremely interesting case to study. They're the largest social media platform in the world and one could argue they've felt the pain of this stuff more than any other platform. I find it to be EXTREMELY interesting that they're transitioning to an ACTIVE position on misinformation as opposed to REACTIVE. I think it's super easy for the public to dismiss what facebook says because of their branding/trust issues.... but regardless of what you think about the company, they are one of the most attacked platforms in the world. Therefore, they're the most experienced people at countering this threat. At times it seems like they're getting their butts kicked, and at others it seems like they're winning. Facebook is not blameless, but directing all of our conversational energy towards the platform itself avoids a major issue, namely the people using the platform to do harm, or to inauthentically promote/discredit something. The case of the fitness coach was disturbing. This is a well-known individual with millions of followers. She was clearly benefitting from inauthentic followers and commenters. Someone sympathetic to her clearly wrote the comments. The evidence was very damning in my opinion.... but ultimately I made the decision to blur our her page because attribution is difficult. What if someone purchased face comments on Smarter Every Day and said nice things, then framed me as the one who bought the comments? These are the types of things that undermine the very notion of social media integrity. Another thought here. If you don't use facebook, you may be tempted to leave an anti-facebook comment. Totally cool. I'm not a heavy facebook user myself. I don't post my videos to facebook often because of their intellectual property policies. That being said, I've noticed that the tone of many of these comments has a "superiority" feel to them, with most of the disdain directed at the platform facebook itself. I think this is extremely interesting because its possible platform manipulation has affected how you feel about these platforms themselves. The people I met are trying very hard to make a high integrity platform, but it's clear they are fighting a huge corrupt industry, and in some cases a literal disinformation war. My language will be more charitable in the future.
Norm Legge (3 days ago)
I disagree. This digital manipulation IS deeply science based - and far more important to the shape of our future than tattoos or shooting guns underwater - נעם פישר
npc's everywhere (7 days ago)
Lol. Facebook is a social engineering network created by darpa. What are your views on the 2nd amendment?? Let's see if you take that oath to defend our country and Constitution from both foreign or domestic enemies seriously
batmanAMA (1 month ago)
@Destin - I think it's disingenuous to basically give Facebook a pass on the Myanmar issue. Facebook charged into a market it couldn't understand and didn't worry about the consequences until they were held to account by international organizations. Obviously, those who deliberately engineered the misinformation are primarily to blame, but they wouldn't have had the opportunity without Facebook's failure to acquire a local language moderation team. That's not an engineering problem, it's a profit motive beating out the needs of the humans that are being exploited. Your coverage of this atrocity in this episode sounds like it was guided by Facebook's PR team and it honestly made me unsubscribe.
Barb Mulvaney (1 month ago)
@Able Reason And so should we all be held to a much higher standard. If this were my site, many of the comments I see would be gone. I wish all sites would disallow the obvious trolls and delete their comments.
Leon Shield (7 hours ago)
What about being manipulated by consumerism? I deleted my Facebook account and I quit watching the news. I use their own profiling of me for my own self interest.
Robbie Isbell (8 hours ago)
Hey Destin, the closed caption was working at the beginning if the video and it dissapears after 4 mins. Any idea what went wrong?
XxBloodmoongachaxX 150 (8 hours ago)
How about your buddy to Barber was he able to get his Account back ?
lucas simioni (22 hours ago)
You talk as if you never saw an actor advertising
Gospodin Jean (1 day ago)
Internet is no longer a place for free speech!
Matthew Sargeant (1 day ago)
the problem here is algorithms, I want a platform that shows me real comments in real time. if i have a depressed friend and i dont see his or her call for help in their post for 2 days because an algorithm is used, thats pretty messed up. especially if i could have helped them before they did something harmful. likewise how many times have you missed a special event of a friend or family member because facebooks ALGORITHM decided what is and or what wasnt important for you to see? it needs to be in real time, and we as individuals need the freedom what we decide to engage with or to sustain from
JerseyPrepper (2 days ago)
Talking to facebook about keeping the platform honest is like talking to a snake on how to curb snake bites. facebook themselves manipulate posts on how they want people to think
Mason Harris (2 days ago)
Accidental whistle at 2:06
silver & noise (2 days ago)
Better idea: quit Facebook. It's bad for you in soooo many different ways. Get rid of it, let it go the way of Myspace.
Hebl von Heblowitz (3 days ago)
8:40 So, Facebook is manipulating Facebook. Gotcha.
Rob W (3 days ago)
The implications of the bar chart with the dress to bikini is terrifying.
T.H. (4 days ago)
I don't disagree with facebook's efforts to suppress offensive content; the challenge is the subjective part of that goal when it comes to the debate of ideas. At the end of the day it is actually real people who write the rules and algorithms that affect the 1.74B facebook users, so any bias from a small handful of individuals could disproportionately influence one direction or the other. This massive leverage (on just a handful of individuals on this earth) could be exploited be either an economic or an ideological standpoint. As altruistic as they are coming across, they are a for profit enterprise trying to maximize profit . . . and also an organization made up of individuals that can "game the system" for their own economic or ideological best interest.
Kswa S (4 days ago)
I would be happy if FB understood what chronological meant and allowed my timeline to be so.
Robert Ruggeri (5 days ago)
Great Job. My Boss said this to me, when I gave him the link> no thanks. i'm talking about a real article that is on a legit site. thanks. Well, he's being a jerk. Im 67 and work in radio. What an insulting thing to say a legit site. Question: is there any transcripts or articles my friend?
TrickyNekro (6 days ago)
1) People should learn to think for themselves and use more sources... wow... 2) Cyber warfare is actually a thing... wow... 3) You trust people (who totally don´t have biases) to filter out biases... even more wow! Platforms are just that, platforms... And people should learn to filter information and think for themselves, no matter where that information comes from. But guess who doesn´t like that...
Runehorn (6 days ago)
Ironic coming from a company that makes it's unearned billions from manipulation (advertising)
Ekitchi Hoshi (7 days ago)
"try to be as accurate and factual as possible to avoid people jumping to conclusions"...Good luck with that. The root of the problem is education, nowadays people are - IMO more than ever - led by their feelings over any kind of thinking and from my schooling experience and subsequent tutoring experience, it's no surprise. Even in science class kids are incentivised to learn by heart and regurgitate without thinking. It's sad to see all those efforts from the Facebook employees go to waist. They don't realize their contribution is negligible because the users don't know about the tools they are providing them. The fact those tools are hidden like that (a small icon here and there) shows that they only exist for Facebook to be able to point to something and pretend they are working to fight fake news and misinformation.
corduroy a (7 days ago)
great way to get stolen IP blocked videos reported!! thank you
Allen Banks (8 days ago)
I'm happy that you had talked about your faith. You can see that you have God in your life. Bless you and your family
Omar Z (9 days ago)
LOL the apology of facebook makes me laugh. Did the situation came to existence in one day? Certainly the challenge is difficult to tackle, but facebook has been growing ignoring its problems. Mr Sugarhill pretended for years that the platform couldn't be used for evil or wrong doings, and now that he is faced to admit it, we have to accept that it was not done only because it was hard? How much was this video worth? How much did it pay and how much did facebook pay? Genuinely curious. Also I'm tired of this guy reciting "I'm an engineer" like he is saying "I'm a fan of this music band". Or "I'm in love with laminar flow", he pocked a plastic pool once to get a laminar flow only because it was fashionable for one day among youtubers (and spoiler, he failed). I get a laminar flow from my tap every day and did not harm any plastic pool. And what about the old vids in which he was rather directly against gun control, and had the son in the same shots in which ha was using his rifle? I seriously am considering unsubbing because the bad is outweighting the good. Also, fanboys feel free to hate you're machines made to do that.
Quinn Franke (9 days ago)
Another white computer guy talking about how amazed he is by what the internet has become. Ya, because for the last 30 years no one has been sounding any warnings.... Smh.
kaepria (9 days ago)
this whole youtube is a massive social engineering tool.. AI
Meat Butt (10 days ago)
8:17 So your saying Steven Segal is trying to game the system?
Rusted Gaming (10 days ago)
Funny how this video hasn't hit 1 million views yet....
Durox Kilo (11 days ago)
@13:38 now that is a horror story. unfortunately it isn't that uncommon. and let me ask this: how difficult is to detect a change of password, email and secret question originating from a different IP, sometimes an IP from a different continent? not that hard... those kind of changes should be red flagged and reviewed asap. these companies partially pretend to attend to these issues. for them this is traffic and clicks. that's how they sell ads' space.. :{
Durox Kilo (11 days ago)
@12:30 it took me 3 yrs and quite a few direct interactions w/ fb to have them block a user from a different country who was registering and reactivating a fb account using my email. that sounds unbelievable. but a quick search will reveal that this is a major issue. fb does want to have as many active users as possible, they will do as little as possible to close accounts, even when presented with substantial evidence pointing to a fake account. ps: is everyone working at fb talking the same, or is it just me? :}
Durox Kilo (11 days ago)
@12:00 i don't mean to be rude and all that, but let's state some facts: - fb subcontracts firms to review the content he's talking about. - the people who do the actual work (and this is very hard work, emotionally taxing and physically demanding) are treated horribly in many instances. there are reports and documentaries on the subject... this is not the place to go into details, but if anyone is interested, it will make a difference in how we see these big platforms and their efforts... long story short, even after massive profits, these big companies are paying as little as possible to sanitize their platforms. if it does not affect their income, they have ZERO incentives to change how things work. and that's unfortunate.
Durox Kilo (11 days ago)
@8:55 that is some gorgeous hair...
Amanda Hargrove (11 days ago)
I had my instagram account hijacked last summer and changed just like your barber's account. So frustrating and upsetting! Glad to feel not quite to alone. Was he ever able to recover his account? I had to give up and start a new account.
Ashley Cobb (11 days ago)
Great stuff, especially as we enter another election cycle.
Igor Jimenez (12 days ago)
I'd really like to know what happened with that stolen video of yours in Germany :) i know this video is not so recent, but i hope you read this Destin. Btw great work!
Saper (12 days ago)
11:11 forsenCD
Tilapia Store (12 days ago)
They have shut me down and blocked most of my content because I'm a commercial fish farm. Oh can't sell ANIMALS, that's bad! When from the best thing to the worst.
giannispets (13 days ago)
Fake likes or boosting doesn't benefit facebook business, since if you don't have that you must pay them to get. Of course, both are not right.... it is different to advertise a product and different to be able to buy character building or politician or celebrities etc, its not ethical... so first they should rethink their way of business.
yooser naime (15 days ago)
A channel called "SmarterEveryDay," presented by a self-described religious dogmatist. Hm....
rgn22rgn (15 days ago)
This is honest, sincere, clear and realy interesting. Thank you, this is quality you tube at it s best.
DjSadhu (15 days ago)
Thanks for a non judgemental perspective on this. Been enjoying your videos mate.
Mason Hidari (15 days ago)
Sooo basically benevolent censorship? This is a load of shet.
t00bed (17 days ago)
Destin, this series is one of the most important information series on the net right now. I share this when relevant. Great job on all of these videos.
farldarkbeard (17 days ago)
A really interesting and balanced video. Even though facebook is a private company and thus allowed to censor I don't like the idea that it would and much prefer the idea of ensuring balancing viewpoints are displayed with emotive content. Let consider Pol Pot no one knew what was going on in Cambodia at the time would claims of what was happening just look like fake news. Is uncensored content as likely to prevent genocide as cause it?
Cris T (17 days ago)
So how about " who's manipulating youtube"??
Saperstines Psychology (18 days ago)
I really wish I could support smarter every day and other streamers I watch but I just don’t have the money
fireman66767 (18 days ago)
Facebook calls anything not liberal manipulation and ban or restrict it
MetalAllDayAllNight (20 days ago)
9:37 wow that is devious! You just blew my mind. I think I'm pretty smart but I would have never thought someone would go to those lengths to sway my opinion about a group or person.
QWERTY1233211 (20 days ago)
I love this channel But half of this video is MISinformation and DISinformation whether intentional or not. Anytime you hear about the Russian involvement just know the entire budget of the 3rd party agency was 100k and of that only 40k was pre-election. This is an insignificant molecule of a drop in the bucket for ad revenue. Video footage of Congress talking about the actual $ amounts can be found on the C-span archive or on other various platforms. ***************** I'm not a Trump or Hillary supporter, I just like to think and research for myself. ************************
QWERTY1233211 (20 days ago)
Furthermore(if youre interested) , the entire melodramatic Facebook dog and pony show is the traditional media fighting against them for the loss of ad-revenue to this new platform and other internet based advertisers. The internet has really hurt established media that failed to evolve to the changes in the industry. It's a war for $dollars$.
Latney (20 days ago)
That lady in the ad is awkward af
enochporter (21 days ago)
The naivety of this video series is sad...does this guy actually think FB, Twitter, YT are good companies with good intentions, that are just overwhelmed by bad guys? Speaking of empirical data, it is proven that these companies are biased toward some very bad goals!
guns and guitars (22 days ago)
Facebook and Twitter is against conservatives has been proven over and over again ,
VAC2 (24 days ago)
Lol....yea they are REAL open...but honestly who uses Facebook besides mom's and dad's?
Shy Low X (24 days ago)
so when is 3 Doors Down gonna release a new album?
al h (25 days ago)
sounds like a publisher not a platform.
Angela Reuss (25 days ago)
One of the coolest engineers I've seen ;)
Bob Maddux (25 days ago)
They say they only remove things that cross the line, but their line is very partisan. They've been exposed as being extremely left wing and shutting down anyone who doesn't submit to their corporate dictates that are extremely partisan. They took videos by Dennis Prager and Dr. Michael Brown off their platform simply because it doesn't fit their world view not because those videos are truly offensive.
Joe Noyes (26 days ago)
So conservative platforms get removed got it.
videodistro (26 days ago)
Destin, you yourself are being used. Manipulated. There is also a progressive agenda these social media companies are pushing. This is a smoke screen.
Sebastian (26 days ago)
Well, dang. I never used a VPN because I honestly never really needed it. But now that Dustin recommends it, I'm in.
Ketenkrad96 (27 days ago)
Wait a man of science and you´re christian? How does that even work?
Lucca Passos (27 days ago)
Cat X (28 days ago)
Hey I’m commenting to increase engagement, great video!
Jon Molden (28 days ago)
Curious what her definition of hate speech is.
Alex Ritchie (28 days ago)
pity youre blind to agenda 21
StigDesign1 (29 days ago)
Next insatgram on Bots/fake account`s etc? :D
Lonestar North (29 days ago)
Some of Facebook's review process is really biased and I say that because of firsthand experience. I'm a conservative. I've seen some really violent content like a comic picture of Trump supporters being murdered, reported it and the review that comes back says it does NOT violate the "community standards." But then the very next week I was banned for saying that transgendered people should not receive priority on elective surgery OVER cancer patients in countries that have socialized healthcare. Then there's the recent banning of conservative outlets on YT, Facebook, Twitter when terrorist, pedophilia, and even left wing "news" pages such as The Young Turks and CNN who almost never tell the truth are left up. It just seems obvious that they are gearing up to silence certain groups in preparation for the 2020 elections. The social media equivalent of Ron Paul being silenced in 2012 and Bernie Sanders in 2016.
kdc kdc (29 days ago)
Whenever you see this but great serious man.
Ed Robinson (29 days ago)
Would love to see am ep about fake reviews, on amazon etc.
brewmaster95060 (29 days ago)
Facebook is manipulating you to fight the manipulators. So much for being an open platform and not caring about content.
JEFF JACK (29 days ago)
Facebook, Youtube and Insta all sold out to the highest bidder. They manipulate their own platforms. Just like OPERATION MOCKINBIRD they use Social Media as a weapon to sway public opinion and hide the truth from the sheep. Its done on purpose by the people who claim they are trying to stop it.
Viral Videos (1 month ago)
I feel like you're speaking in some vernacular, but the content and information is gold. I appreciate that you didn't dive too far into politics and chose a neutral approach, I can imagine how easy that could have been.
Dodger (1 month ago)
Alright I've watched all three of these videos, AMD I dont know if it's just in these few or if I haven't noticed it before, but the rocket in the background keeps moving and I'm wondering if the air is moving it or if you move it between cuts. If so why???
Abd Mujeeb (1 month ago)
In india ruling party BJP uses tons of fake military pages and tons of fake like to promote hate speech and violence leading to war between communities and also winning the election
sdpy (1 month ago)
Keep up the informative work and God Bless!
Donnybrook (1 month ago)
Don't be fooled. Russia was likely NOT the culprit behind these manipulations. Cui Bono? Who benefits? That had Soros written all over it who was working for the Global Cabal...along with the DNC. We ALL need to become more savvy at recognizing propaganda and not rising to the bait. Also, yes, the social media giants make it appear that they are working to combat this manipulation while not being transparent and admitting they are paid handsomely by some political parties and entities to actually generate or ban certain content/propaganda. Finally, let's not forget who really built facebook or at least co-opted it. It's the 3 letter agency that starts with a C.
Raghav Balasubramaniam (1 month ago)
Watched all 3 vpn ads Not mad at you Nor I'm Sold Congrats on this series!!!
[Crimson] (1 month ago)
I legitimately can’t believe she admitted that they manipulate what people see based on the content in it.. and people actually still believe Facebook is good.
Dishaan284 (1 month ago)
We already know this, instagram/Face book arent the first one's this happens everywhere gaming, gov, hacks, i can go hack into anyones account by simply running a pinishing/social engineering attack. However look at this this can be easily be countered using "anticheat" techniques. Make An simple anti cheat for Facebook lol. Its not that hard...
the boi (1 month ago)
Who do they think is the bad actor though?
VideoNozoki (1 month ago)
Thank you Destin! You are doing really important work with this topic. I look forward to learning more. DFTBA
Nonya Damnbusiness (1 month ago)
30,000 people working on it and Facebook's Marketplace robot can't tell the difference between a hair dryer and a gun.
Dogurasu (1 month ago)
Interesting to know what they do to combat fake accounts but it's a shame that they are banning authentic content just because they don't agree with them. Facebook, YouTube and Twitter are rapidly becoming nothing more than liberal echo chambers as they ban all conservative accounts.
Pee Sweezy (1 month ago)
Wait wait wait, hold on... where is this chicken video from Germany and how can i get smarter about chickens and their talents
Halcyon Days (1 month ago)
Destin I have a great deal of respect for your desire to keep faith out of your politics and I believe you when you say that most Christians YOU know think the same. However I think it's inaccurate to say the same thing about most Christians or for that matter most of any religious group that has influence. The ideas involved in religion are necessarily political, if you desire a society to be religious you must implement that at a national level, either explicitly or implicitly. As a result we see religion entering politics en masse at every point in history, so I would be careful generalizing based on personal beliefs.
ashwini tayade (1 month ago)
All things aside your barber is quite cute
D D (1 month ago)
It's hard to believe that you didn't know this when social media first started. People have been employed since the beginning to comment and stir up controversy to draw more comments. ';D
vinayak patel (1 month ago)
What's that on the top right corner of the screen? Some sort of digital thermometer? On the wall next to the world map...
Dean Emock III (1 month ago)
There's not enough likes here and this needs to be shared more.
Erixx Haxx (1 month ago)
Manipulating Facebook to stop people from manipulating Facebook. So what about all the good legit accounts they ban everyday. Also who defines hate speech.
Chad Tennant (1 month ago)
Interesting. When I click on your link to Expressvpn, I get a page that says that "This site can’t be reached." Hmm. I wonder if I am being blocked. Any ideas?
Christopher Barger (1 month ago)
“We care about the mission of this company.” Which appears to be silencing conservatives. They have no issues with “hate speech” if it’s from a liberal perspective. It’s blatantly obvious.
Iron Knee (1 month ago)
facebook created the problems
Dominic Bouchier (1 month ago)
You say you're Christian whilst commenting on digitial platforms that manipulate information whilst believing in a regliaion that has spent thousands of years spreading false knowledge stifling outside knowledge.
Dee Gee (1 month ago)
Facebook did not address ads soliciting money through bogus cheap vacations or products that are not real.
Michael Diaz (1 month ago)
Best series ever, have many friends that get manipulated by fake news.
John Ortman (1 month ago)
With advertising on FB I click on "do not show me ads from this advertiser again" on "every" ad that comes across my feed. You can only show me an ad one time, period, I do this with about 10 to 20 ads a day. In the real world I avoid doing business with any company that I have seen ads from. Probably a good thing that I stopped watching tv 20 years ago and do not listen to radio or allow ads on my web browser or I probably wouldn't be able to buy anything anymore. lol As for people sharing things on my fb feed I immediately "Hide post on all of them", I only want to see posts written by my friends that have to do with their lives or family etc, anything beyond I consider unacceptable. Anything shared that I suspect is not factual or is meant to inflame public opinion I research the facts on and post a full written account of the facts and how the post is inaccurate. I then call whichever friend that posted it a "well trained little monkey" for clicking the share button, and warn them to be more responsible about what they share. If they continue to share these types of posts then I block them for 30 days, and after a few times of blocking them I will go ahead and unfriend them so that I don't have to deal with it anymore. It is frightening to me how easily manipulated the vast majority of people are, much of our population is nothing more than glorified trained little monkeys responding in the way that they have been trained to, it seems that very few have the ability for critical thinking anymore.
uddoss (1 month ago)
@ 08:58 there is a mouse running through the pictures..
Nisco Racing (1 month ago)
They should take pop quizzes on the accounts that are looking suspicious. Use the human brain as the best TOOL.
Nisco Racing (1 month ago)
Why was his hat massively dirty?
unkas231 (1 month ago)
What is even problematic about manipulation? Every human interaction is a bit of manipulation. They do it on a bigger scale. But there are celebrities who do it on a big scale as well. Also the explanation with pornography is easy but with other topics, much harder. But even with pornography. Where is that red line? 50 years ago it was quite far from current red line. Will they constantly move the red line as public opinion changes? Based on what? Or will they make it stay in one place, stopping the change of public opinion themselves?
Muhilan Selvaa (1 month ago)
Why use the word "heart"?

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